[2019] Fix “iTunes Could Not Restore iPhone Because the Password was Incorrect”

2. Reset iPhone Backup Settings and Create New Backups

The second means of restoring your iPhone backup password in case "iTunes could not restore iPhone because the password was incorrect" is the reset feature. This simply means one can reset iPhone backup password while creating a new encrypted password and the steps will follow below.

Note: It is noteworthy to mention that after resetting the iPhone backup password, the old backup whose password had been forgotten will still be inaccessible and as such after the resetting has been done, only the new backup created will become accessible.
Step 1: Reset iPhone Backup Settings


Go to settings app, launch it, click on ‘General’ and then tap ‘Reset’.


Click “Reset All Settings”. If a password is requested, simply enter the phone’s unlocking password and your settings will be reset.


Step 2: Create New Encrypted Backup


Connect the iPhone to a computer via a USB cable and launch iTunes.


Device should be selected on the top left corner, click ‘Summary’. Then click ‘Encrypt iPhone backup’ and enter a new backup password you can easily recall.


Wait patiently for the backup process to be completed.


3. Backup with iCloud as an Alternative

The third and final procedure to use when “iTunes could not restore iPhone because the password was incorrect” is using an iCloud backup to restore the iPhone backup password. Backing up and restoring data using the iCloud is easy and there is no need for any special tool. Backing up data to iCloud can be done anytime and at any place so far there is internet access.

The iCloud backup can simply be done on the phone following the steps below:


Launch ‘Settings’ on your iPhone.


Click ‘Username’ in the settings.


Locate ‘iCloud’, click ‘iCloud Backup’ and tap on the option ‘Back up Now’ to begin the backup process.



In order to restore your data after backup on iCloud, follow these steps:


Once one is sure that all data has been backed up, reset the iPhone using the ‘Settings’ app.


Go to "General>Reset>Reset All Content and Settings". Please note that this operation will erase all data.


Upon restarting device, locate the ‘App and Data’ function, thereafter, click the ‘Restore from iCloud’ option.


Finally, sign in to iCloud using your personal Apple ID and password. Thereafter, select your desired backup and upon selection, the restoring process will start, and then wait patiently for the process to be completed.



Limitations: There is a limited free storage capacity of just 5GB using iCloud and it attracts a monthly payment.

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